Qᴀᴛᴀʀ Airways flight attendant – Kathleen Sanggalang


The Middle Eastern airlines provide new cabin crew with a 6–8 week training program. During this time, the new hires learn everything there is to know about flying, the company’s fleet, how to respond in an emergency, how to administer first aid, how to provide the best on board service throughout the flight, and grooming ᴍᴇᴛʜods for a flawless appearance. Finally, the graduates are prepared to handle their first trip and to literally embrace the position of Cabin Crew. The airline firm pays for the training as part of the benefits package.

I spoke with a former student who is now cabin crew for Qᴀᴛᴀʀ Airways about her experience throughout the company’s training program.

At the Qᴀᴛᴀʀ Airways academy in Doha, training lasts two months and requires almost 6-7 hours of study per day. During the training time, you only get one day off every week, which is Friday. Our How to be Cabin Crew student says, “It was a little exhausting since during the week you have to study daily, and your day off it’s the only moment you have time for yourself.”

The training began with a brief presentation about Doha, the guidelines we must abide by, and how to present over the entire training time. It took about 4 days to complete this. The first training module, Service One, followed. We learned about the tools and supplies we have on board, menu presentation, wine and drinks, and communication techniques in the course of two weeks.

The Safety module, which took place after the two weeks of service, which were the easiest, was the most difficult and stressful section of the training because you had to pick up new phrases every day. You must be extremely knowledgeable about everything, just as it is described in the manual. This section covered how to use the safety equipment, escape routes in the event of an emergency landing on land or water, and fire simulation.

Candidates who take the How to Be Cabin Crew course are completely prepared for the problems they will encounter during an airline interview. The sᴋɪʟʟs and responsibilities expected by the top airlines in the world are introduced in this course, which is perfect for young professionals looking to get a head start in the field. More importantly, it provides them with the crucial knowledge and coaching that will help them perform to their best advantage on the recruitment day and during their interview.

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Video resource: Kathleen Sanggalang Morado

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